Learn from Industry Experts

Improve your workplace culture, safety and productivity, by strengthening your ability to resolve conflicts at an early stage, before they escalate. Expand your awareness of Alternative Dispute Resolution processes, based on real industry issues.

Our Online Courses

Practical courses, founded on the vast experiences of highly skilled workplace mediators and trainers. Do the courses separately, or together as required for completion of many government tenders.

Instructions for Quizzes

  • The courses are divided into two parts. First part is lessons and the second part is quiz.
  • After going through each lesson, you have to “mark it complete” before moving onto the next lesson.
  • After studying the lessons, you may start the quiz.

* Note: The best way to complete the course is to open the lessons and the quiz in two separate windows so you can learn the lesson and do the quiz simultaneously. 


Conflict Resolution (CR) & Alternative Dispute Resolution (ADR)

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Conflict Resolution (CR)

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Alternative Dispute Resolution (ADR)

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Identify, Prevent and Manage Workplace Bullying

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interMEDIATE Dispute Management has been providing workplace training for over 22 years. Our aim is to ensure workplaces are safe and productive, so workers and employers benefit. Our courses come with 100% Money Back Quality Guarantee.


Find out the latest techniques, news, developments and stories about coping with disputes. Trusted by organisations and families since 1995, this material can give you insights into resolving your disputes and move forward.


We have a lot of free material you can benefit from. Based on values of respect and cooperation, our courses are designed to promote collaboration, positive culture and optimal productivity in your organisation.


Since it is very important to us to increase the quality of our products and services, we look forward to receiving your feedback. It will help us draw reliable conclusions about user satisfaction with the courses we offer.

What Our Students Have to Say

I am able to identify bullying and harassment and will be more confident in seeking help or report incidences.
Kelvin Black
As an HR practitioner I found a lot of the information matched what I already knew about bullying.
Zasha Swan
If I look at this from the view of a person who is being exposed to this information for the first time then definitely I will have learnt something.
Frank Jones
There were a lot of strategies and models that were easy to remember, it wasn’t an overload of content – key points were reinforced well throughout the presentation and then learning was tested in quiz at the end of each section. Knowing there was a quiz at the end of each section also encourages attention to be paid to the content.
Jack Brownn